WordPress Support Team to Host Free Workshop August 23 on Supporting Themes

Over the past few months the WordPress Support Team has been brainstorming ways to improve support across various aspects of the community. One new idea they are pursuing is hosting workshops where WordPress.org theme and plugin authors can present how they approach supporting their free, open source products that have been released to the community. Read more about WordPress Support Team to Host Free Workshop August 23 on Supporting Themes[…]

A Tip for Convincing Customers to Renew License Keys

Mika Epstein, who helps review plugins before they’re added to the directory and is a dedicated support forum volunteer, has a great post on the difficulties associated with plugins that require license keys for updates. She addresses topics like keeping users informed, ownership, and bundling plugins with themes. She also suggests the following solution to Read more about A Tip for Convincing Customers to Renew License Keys[…]